General Questions
What is beyonde?
beyonde is a patented weight loss and wellness program that works alongside your healthcare plan. We provide personalized instruction, tracking tools, and optional dietary products to support your health goals.
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How does the beyonde program work?
The beyonde method targets the biological drivers of cravings. You'll get access to our mobile app and portal with personalized coaching, progress tracking, and telehealth support. The program is designed to complement your existing healthcare, including GLP-1 medications.
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What do I get when I enroll my employees in the beyonde pilot program?
You receive comprehensive support including:
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Comprehensive metabolic blood testing (baseline and progress monitoring, valued at $900)
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Full beyonde app access with personalized tracking, daily food logging, and progress monitoring available 24/7
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Comprehensive educational video library teaching the beyonde method and sustainable behavior change
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Direct access to the beyonde care team via the beyonde app
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How much does beyonde cost for individuals?
The beyonde patented method fits your needs and budget, including app access, and an educational video library teaching beyonde skills. A one-year commitment paid in full is required for enrollment. The pricing shown below reflects the annual investment. For more details, for employers - contact our team at info@beyonde.com for our current offerings.
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Instructional videos
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One year app access
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AI powered chat bot
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Progress tracking
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Point based system
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Real-time feedback
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Alerts and reminders
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One-time annual payment: $1,080
Eligibility & Getting Started
Am I eligible for beyonde?
Most adults 18+ can participate, but medical clearance may be required. You'll need to discuss participation with your healthcare provider to ensure it's safe for you.
Do I need a doctor's approval to join?
No. beyonde does not require a doctor’s approval to join. Our method uses metabolic retraining – no medications, no injections, no medical interventions.
Can I use beyonde with GLP-1 medications?
Yes! beyonde is designed to complement GLP-1 medications. Always discuss with your healthcare provider before combining treatments.
What devices do I need to use beyonde?
You'll need a compatible smartphone (iPhone with iOS or Android device) to download the beyonde app.
Medical & Safety
Is beyonde safe?
Yes. beyonde is 100% natural and clinically proven safe. Beyonde uses no medications, no injections, and no synthetic supplements. Our US –patented method works by retraining your body’s natural metabolic responses.
What makes beyonde safe:
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No pharmaceutical side effects – Unlike GLP-1 medications, beyonde has no nausea, fatigue, gastrointestinal distress or muscle loss
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No extreme restriction – You're not starting yourself or eliminating entire food groups, which can lead to nutrient deficiencies and metabolic changes.
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No yo-yo dieting – beyonde creates lasting metabolic transformation, not temporary weight loss followed by regain.
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Evidence-based – 95% of beyonde participants have been successful
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Should I tell my doctor I'm using beyonde?
Absolutely! It's essential to inform your healthcare provider and keep them updated on your progress throughout the program.
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Can beyonde replace my regular doctor?
No. beyonde is not intended to replace your relationship with your primary care physician or regular healthcare practitioners.
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What if I have a medical emergency?
Call 911 immediately. beyonde is not for medical emergencies or urgent situations. Always seek emergency care when needed.
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Are there any health risks with beyonde?
As with any health program, there are potential risks. Consult your healthcare provider before starting, especially if you're taking medications or have existing health conditions.
App & Technology
How do I download the beyonde app?
Search "beyonde" in the Apple App Store (iPhone) or Google Play Store (Android) and download the app.
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Is the beyonde app available for iPhone and Android?
Yes! The app is available for both iOS (iPhone/iPad) and Android devices.
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What if I have technical issues with the app?
Email us at info@beyonde.com with details about the issue, and our team will help you resolve it.
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How do I access the beyonde portal?
Once you create your beyonde account, you'll receive login credentials to access the web portal at www.beyonde.com.
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Can I use beyonde on multiple devices?
Yes, you can install the app on multiple compatible devices, but all access must be for your personal use only.
Privacy and Security
How is my health information protected?
Your health information is de-identified to protect your privacy unless needed for proper medical treatment. Read our full Privacy Policy at www.beyonde.com/privacypolicy.
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Will my data be shared with anyone?
We only share de-identified data to protect your privacy. See our Privacy Policy for complete details on data usage and sharing.
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Can I delete my beyonde account?
Contact us at info@beyonde.com to request account deletion. Note that some data may be retained for legal or medical record purposes.
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How do you use my personal information?
We use your information to provide services, track progress, and communicate with you. Full details are in our Privacy Policy at www.beyonde.com/privacypolicy.
Account & Access
I forgot my password - what should I do?
Use the "Forgot Password" link in the app or portal to reset your password securely.
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Can I share my account with someone else?
No. Your account is for your personal use only. Sharing credentials violates our Terms of Service and can compromise your privacy.
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How do I update my account information?
Log into the app or portal and update your information in your account settings or contact info@beyonde.com for assistance.
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Can beyonde cancel my account?
Yes. We may suspend or terminate your access if you violate our Terms of Service or if we determine you're no longer an appropriate candidate for the program.
Program & Features
Do I get personalized coaching?
The beyonde program includes access to our care team via the app. Personalized one-on-one coaching sessions through teletext are available as an optional add-on service for an additional charge.
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How do I track my progress?
Use the beyonde app to log your progress, including weight, measurements, and other health metrics throughout your journey.
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What kind of support will I receive?
You'll have access to our care team through the beyonde app for guidance and questions throughout your journey. The app provides daily tracking, progress monitoring, and real-time support as you work toward your metabolic health goals.
Payments and Refunds
Can I get a refund?
No refunds are provided once you've started receiving beyonde services. Please review the program carefully before enrolling.
What happens if I cancel my membership?
You'll lose access to the app, portal, and services. No refunds are provided for services already received. Contact info@beyonde.com to discuss cancellation.
Communications
How will beyonde contact me?
We'll contact you via email, text message (SMS), phone, or through the app for service-related updates, reminders, and communications.
Can I opt out of text messages?
Contact info@beyonde.com to adjust your communication preferences. Note that some service-related messages may still be necessary.
How do I reach beyonde customer support?
Email: info@beyonde.com
Legal & Compliance
Where can I read the full Terms of Service?
View our complete Terms of Service at www.beyonde.com/terms
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What are my rights as a beyonde user?
You have the right to access your data, request privacy controls, and discontinue services. Full details are in our Terms of Service and Privacy Policy.
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Is beyonde HIPAA compliant?
beyonde follows strict privacy and security protocols. For specific compliance questions, contact info@beyonde.com.
Trouble Shooting
The app isn't working - what should I do?
First, try updating to the latest app version. If issues persist, email info@beyonde.com with details about the problem.
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I'm not receiving notifications - help!
Check your phone's notification settings for the beyonde app. If settings are correct and you're still having issues, contact info@beyonde.com.
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How do I report a problem?
Email info@beyonde.com with a detailed description of the issue, and our team will assist you promptly.
Quick Actions
Contact support Email:
info@beyonde.com. We're here to help!
View privacy policy Read our Privacy Policy:
Read terms of service Read our Terms of Service:
Check system status
For app or portal issues, contact info@beyonde.com for current system status.